I have placed several orders on the same day and would like to receive them separately. Is this possible?
If you have placed two orders on the same day, and both are being delivered at the same address, it is likely that our colleagues at Warehouse Department will reagroup your orders into an only shipping for your convenience. That way you will receive all the products in the same delivery.
If for any reason you would prefer your orders not to be reagrouped we recommend you do not place your order on the same day, or provide the same delivery address for both orders.
Other links of interest:
- - I have placed an order. How can I find out its shipping status?
- - What is the delivery time for my order?